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Inbox
3 new
Sarah Ahmad 2m ago

Hi, I'd like to know about your pricing plans...

David Chen 5m ago

Can I integrate with my Shopify store?

Mei Ling 8m ago

Do you ship to Singapore? 🇸🇬

Arun Patel 12m ago

I need help with my recent order #1284

AI is replying
平台功能

滿足您所需的一切來 取悅客戶

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Inbox
3 new
Sarah Ahmad 2m

Hi, I'd like to book an appointment...

David Chen 5m

Can I integrate with Shopify?

Mei Ling 8m

Do you ship to Singapore? 🇸🇬

Live real-time sync via WebSocket
When message contains
"pricing" or "plan" or "cost"
If during business hours
Yes → Reply No → Away msg
Send reply + assign to Sales
"Hi! Thanks for your interest 😊 Here are our plans..."
AI Operations Pro Max

I want to book a dental cleaning this Saturday morning

10:23 AM
AI Auto-Reply

Hi! 😊 We have slots available this Saturday. I can book you in at 9:30 AM or 10:30 AM. Which works?

Intent: BOOKING Confidence: 97%
Auto-handoff to human when needed
Knowledge Base RAG

Product Catalog 2024.pdf

2.4 MB

Trained

FAQ & Policies.docx

840 KB

Trained

Service Menu.xlsx

1.1 MB

Trained

Pricing Guide.pdf

560 KB

Training...
AI Answer (from docs)

"Based on our catalog, the Scaling & Polishing service is RM 120. We're open Mon–Sat, 9am–6pm."

Source: Product Catalog 2024.pdf, page 3

🎯 Raya Promo Campaign Sent

WhatsApp Cloud API · 2h ago

1,247

Sent

1,198

Delivered

864

Read

142

Replied

69% read · 11.4% reply rate

🌙 Selamat Hari Raya! Enjoy 20% off all services. Reply YES to claim.

📊 Conversation Analytics Last 7 days

1,842

Conversations

+12%

2.4m

Avg Response

-18%

94%

Resolved

+3%
M
T
W
T
F
S
S
👥 Team Members 4 Online
AH
Ahmad (You) Owner

12

active

SL
Sarah Lim Admin

8

active

RK
Raj Kumar Agent

15

active

MW
Mei Wen Agent

3

active

Internal Note

@Sarah — Follow up on this customer, they need the quote by EOD.

Live Interactive Demo

See It In Action

Send a message from the customer's phone, then reply from the agent dashboard. All features work — tags, assignments, notes, filters, and more.

Agent Inbox
Customer Phone

Demo Complete 🎉

AI booked an appointment fully automatically

app.beereply.com/admin/appointments

Appointments

Manage all scheduled appointments

New appointment saved to database!

Booked automatically by BeeReply AI via WhatsApp conversation

Customer Service Status
AK
Ahmad Khalid
Root Canal Treatment Completed
SL
Sarah Lim
Teeth Whitening Confirmed
RH
Raj Harisson
Braces Consultation Confirmed
ET
Emily TanNew
Scaling & Polishing Confirmed

This appointment was booked fully automatically by BeeReply AI — from inquiry to confirmation.

beereply.com
BeeReply
Customer Phone
BeeReply

BeeReply Customer Service

online

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1

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2

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3

開始回覆

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BeeReply

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